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Corinium Event First Aid – Data Privacy Notice


This is the privacy notice of Corinium Event First Aid. In this notice Corinium may refer to CEFA which is Corinium Event First Aid.


CEFA Data privacy officer – Emma Pearce

Our data privacy officer’s contact details are,


Phone: 07738 330377



This notice is to inform you of our policy regarding the information that CEFA record about you. It sets out the conditions under which CEFA may process the information that we collect from you, or that you provide to us.


It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.


CEFA takes seriously the protection of your privacy and confidentiality. CEFA understand that all service users are entitled to know that their personal data will not be used for any purpose unintended by them and will not accidentally fall into the hands of a third party. CEFA undertake to preserve the confidentiality of the information provided to us.


Our policy complies with UK law, including that required by the General Data Protection Regulation (GDPR). CEFA recommend that you read the information provided online at


Except for those noted below CEFA does not share, or sell, or disclose to a third party, any information collected.


The basis on which CEFA process information about you

The law requires us to determine under which of six defined basis CEFA process different categories of your personal information, and to notify you of the basis for each category. If a basis on which CEFA process your personal information is no longer relevant, then CEFA shall immediately stop processing your data.


The lawful basis for processing are set out in Article 6 of the GDPR. At least one of these must apply whenever personal data is processed:


  • Consent: the individual has given clear consent for CEFA to process their personal data for a specific purpose.

  • Contract: the processing is necessary for a contract CEFA have with the individual, or because they have asked CEFA to take specific steps before entering into a contract.

  • Legal obligation: the processing is necessary for CEFA to comply with the law (not including contractual obligations).


Vital interests: the processing is necessary to protect someone’s life.

  • Public task: the processing is necessary for CEFA to perform a task in the public interest or for its official functions, and the task or function has a clear basis in law.

  • Legitimate interests: the processing is necessary for CEFAs legitimate interests unless there is a good reason to protect the individual’s personal data which overrides those legitimate interests.

Information CEFA process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you ask us to provide you more information about our business, including our services, you provide your consent to us to process information that may be personal information.


Sometimes you might give your consent implicitly, such as when you send us a message by e-mail to which you would reasonably expect us to reply.


Except where you have consented to our use of your information for a specific purpose, CEFA do not use your information in any way that would identify you personally. CEFA may aggregate it in a general way and use it to provide information.


CEFA continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists.  You may withdraw your consent at any time by instructing us.


Information CEFA process for the purposes of legitimate interests

CEFA may process information on the basis there is a legitimate interest, either to you or to us, of doing so. Where CEFA process your information on this basis, CEFA do after having given careful consideration to,


  • whether the same objective could be achieved through other means

  • whether processing (or not processing) might cause you harm

  • whether you would expect us to process your data, and whether you would, in the round, consider it reasonable to do so


For example, CEFA may process your data on this basis for the purposes of,


  • record-keeping for the proper and necessary administration of our service

  • responding to unsolicited communication from you to which CEFA believe you would expect a response

  • protecting and asserting the legal rights of any party

  • insuring against or obtaining professional advice that is required to manage risk

  • protecting your interests where CEFA believe we have a duty to do 

Information CEFA process because CEFA have a legal obligation

CEFA are subject to the law like everyone else. Sometimes, CEFA must process your information in order to comply with a statutory obligation.


For example, CEFA may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a warrant or court order. This may include your personal information.



Volunteering application and engagement

If you send us information in connection with volunteering engagement, CEFA may keep it for up to three years. If CEFA engage you, CEFA collect information about you and your volunteering from time to time throughout the period of your engagement.


This information will be used only for purposes directly relevant to your engagement. After your engagement has ended, CEFA will keep your file for six years before destroying and/or deleting it.

Sending a message to our team

When you contact us, whether by telephone, or by e-mail, CEFA collect the data you have given to us in order to reply with the information you need. CEFA may record your request and our reply in order to increase the efficiency of our organisation.


CEFA may keep personally identifiable information associated with your message, such as your name and email address to be able to track our communications with you to provide a high-quality service.




When CEFA receive a complaint, we record all the information you have given to us.

CEFA use that information to resolve your complaint. CEFA may decide to give to that other person some of the information contained in your complaint.


CEFA do this as infrequently as possible, but it is a matter for our sole discretion as to whether we do give information, and if CEFA do, what that information is.




Information CEFA obtain from third parties

Although CEFA do not disclose your personal information to any third party (except as set out in this notice), CEFA may sometimes receive data that is indirectly made up from your personal information from third parties whose services CEFA use.

Verification of your information

When CEFA receive any request to access, edit or delete personal identifiable information CEFA shall first take reasonable steps to verify your identity before granting access or otherwise taking any action. This is important to safeguard your information.




How you can complain

If you are not happy with our privacy policy or if you have any complaint, then you should tell us by email at


If a dispute is not settled, then CEFA hope you will agree to attempt to resolve it by engaging in good faith with us in a process of mediation or arbitration. If you are in any way dissatisfied about how CEFA process your personal information, you have a right to lodge a complaint with the Information Commissioner’s Office. This can be done at


Retention period for personal data

Except as otherwise mentioned in this privacy notice, CEFA keep your personal information only for as long as required by us:


  • to provide you with the services you have requested;

  • to comply with other law, including for the period demanded by our tax authorities;

  • to support a claim or defence in court.


Compliance with the law

Our privacy policy has been compiled so as to comply with the law or legal jurisdiction in which CEFA operate. If you think it fails to satisfy the law of your jurisdiction, CEFA should like to hear from you.

Review of this privacy notice

CEFA may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here. CEFA advise you to keep a copy for your records. If you have any question regarding our privacy policy, please contact us.

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